I design the systems behind the experience and help redefine how UX shapes what gets built.
I'm a product design leader working at the intersection of AI, complex systems, and product strategy. I help teams turn emerging technology into experiences people can understand, trust, and use.
Work
Shaping AI Agent Behavior
Enabling UX to take ownership of eval frameworks
Shifting away from manual, engineer-owned processes to an automated eval process that gave the team rich behavioral data.
The Project That “Couldn't Fail”
Finding alignment across leadership teams
How siloed practices threatened the success of the company's biggest bet — and what I did to turn it around.
Thinking in Workflows
Moving from bespoke products to a catalog of actions
In a world where the company is always pivoting, how do we create consistency and prevent teams from duplicating work?
How I think
Design for outcomes, not outputs.
UX should help define how AI quality is measured — not just how AI behaves on screen.
Design for systems that act.
When products act on a user's behalf, UX becomes about orchestration, oversight, and intervention.
Design the system beneath the interface.
Products change. Workflows persist. Mapping the underlying system creates reusable experiences instead of one-off features.
Make complex systems understandable.
Trust comes from transparency, appropriate uncertainty, and giving people meaningful control when things go wrong.
Talks & writing
Speaking inquiries
I speak on AI evaluation, agentic UX, and leading design in technical organizations. Get in touch →
About
People don't fail — systems do.
My role as a leader is to create the conditions for great work: clarity around the problem, trust within the team, and enough context and autonomy for people to make good decisions. I want teams to become more capable because I was there, not more dependent on me.